PNGDAC
Papua New Guinea Digital Arrival Card
Frequently Asked Questions (FAQ)
The PNGDAC is an online form that replaces the traditional paper-based incoming passenger card for all travellers entering Papua New Guinea.
To submit the PNGDAC, passengers can access the PNGDAC website URL – pngdac.ica.gov.pg
The card should be submitted within 72 hours before arriving in Papua New Guinea (including the date of arrival).
Please contact the Immigration Officer at the entry checkpoint.
No. The system will send the submission details and PNGDAC Confirmation to the passenger's email only. For upon arrival submissions, passengers can take a photo of the PNGDAC Confirmation from the PNGDAC
Yes, the PNGDAC submission is required for all persons entering Papua New Guinea.
A maximum of 10 entries can be submitted per submission.
- Passport details
- Flight number and arrival date
- Address in Papua New Guinea.
- Travel purpose
- Health Declaration Information
- Goods and Prohibited Items Declarations
- Email for Receiving the PNGDAC"
All persons entering Papua New Guinea are required to submit their information prior to their arrival into Papua New Guinea.
Your PNGDAC is valid from the time you submit it until you arrive in Papua New Guinea. You can submit the form up to 72 hours before Arrival.
No, This PNGDAC is only valid for one time use for travel on the expected date of arrival indicated. So, you must submit a new PNGDAC every time you enter Papua New Guinea.
Yes. All travellers including infants and children are required to have a PNGDAC.
No. A PNGDAC is only required for travellers entering Papua New Guinea.
No. The PNGDAC is currently only available to travellers arriving by air into Jacksons International Airport (POM).
Yes, PNGDAC is compatible with all visa types, including visa-on-arrival and visa-exempt entries.
Yes, all persons entering Papua New Guinea are required to submit.
No. Crew are only required to complete the Crew “Declaration Custom Form G17.”
You can use one of the PNGDAC kiosks to complete your submission on arrival.
If you experience a website error, we recommend keeping a screenshot of the error message and contact airport or immigration staff on arrival.
Yes, PNGDAC is only accessible to relevant immigration and border security authorities.
No. Data is not shared externally and is used only for Papua New Guinea government border control purposes.
PNGDAC does not send reminders.
Only about 3-5 minutes per person, if all information is ready.
Completing the PNGDAC in advance helps facilitate a faster and more efficient immigration process upon arrival.
PNGDAC platform and instructions are available in English and Tok Pisin. Information MUST be completed in English only.
- PNGDAC Website "pngdac.ica.gov.pg" for how to use the system at User Guide link
- Email: [email protected]
- Upon arrival: Contact airport or immigration staff
Yes, PNGDAC submission is required for all persons entering Papua New Guinea.
No penalty for airlines. Passengers may be denied entry based on immigration discretion.
PNGDAC System will not send notification or alert messages to passengers entering Papua New Guinea.
Yes, it can be submitted multiple times with the correct information. The system will display the most recently updated entry.
No, you don't have to print the confirmation. We recommend downloading the PNGDAC Confirmation after submitting or from your email on your phone or any device. This will assist to ensure a prompt clearance on your arrival into Papua New Guinea. But if you don’t have a device with you, printing a copy as a backup is a good idea.
Yes, you may complete it for family members, children, or group travellers.
No, we recommend getting your info ready first, then completing the submission. You may update at any time prior to presenting to Immigration upon arrival into Papua New Guinea.
The system will consider only the most recent submission valid.
Yes, you can take a picture of the PNGDAC confirmation from the terminal or download the email confirmation to your device.
It is recommended to create an email address to receive PNGDAC information. If you cannot create or access an email address, please notify the Immigration officer at entry.
A maximum of 10 passengers can be submitted per application.
Yes. You can view your submitted details in your download PNGDAC document or received via email.
You have two options:
- You can update any incorrect information using the “Update PNGDAC” function except for your Full Name, Passport Number, Nationality and Date of Birth.
- If the information you want to change cannot be updated, we recommend submitting a new form with the correct details. The latest valid submission will be considered your declaration."
Your submission must be accurate and complete before your entry into Papua New Guinea. If anything needs to be corrected, you can update or submit a new form before your entry.
Yes, agents or tour leaders can submit.
Yes, all passengers entering Papua New Guinea must submit a PNGDAC.
Yes, if authorised by the clients and proper information is provided. Many travel companies offer the submission service for their clients.